We're excited to announce a major upgrade to our search functionality: full-text search powered by Notion! This powerful new feature will make it easier than ever for your users to find exactly what they're looking for.
Comprehensive Content Scanning
Our new search engine now scans the entire content of your articles, not just titles or keywords. This means more accurate and relevant search results for your users.
Notion-Powered Performance
By leveraging Notion's robust search capabilities, we're able to provide lightening-fast results, even for large help centers with extensive content.
The full-text search understands context and relevance. It can match partial words and search results are intelligently ranked based on relevance, with the most relevant content appearing at the top of the results.
Improved Search Snippets
Search results now show relevant snippets from the content, giving users a preview of where their search terms appear in the article. This helps them quickly identify the most relevant information.
There's nothing you need to do to enable this feature – it's automatically active for all Synced.so help centers with accounts with adequate plans. Your existing content is already searchable using this new system.
This upgrade significantly enhances the user experience of your help center, making it easier for your audience to self-serve and find the information they need quickly.
