We're excited to introduce a built-in Contact Us page for your Help Center, along with a robust notification system to keep you informed of user inquiries.
Integrated Contact Us Page
We've added a dedicated Contact Us page within your Help Center. This feature provides a seamless way for users to reach out, enhancing the overall user experience and making it easier for them to get in touch with your team.
Customizable Text
Like all the other text on the Help Center, the Contact Us page is fully customizable, allowing you to tailor the messaging to align with your brand voice, language and specific needs. You can easily modify the text to provide clear instructions or set expectations for user inquiries.
Notifications
All submissions from the Contact Us page are now visible directly on your dashboard on the Insights page. This centralized view helps you keep track of incoming inquiries and ensures that no user question goes unnoticed.
Email Notification
To further streamline your workflow, we've implemented an email notification system. You can set up alerts to receive Contact Us submissions directly in your inbox, allowing for quicker response times and more efficient communication management.
This new feature set is designed to improve communication channels between you and your users, making it easier for them to reach out and for you to manage and respond to inquiries promptly.
