We're thrilled to announce a feature many of you have been asking for: password protection for your help centers. This new capability allows you to keep your valuable information secure and accessible only to those who need it. Here's what you need to know:
  1. Easy Setup: Enabling password protection is simple. Just head to your help center settings and turn on the password protection feature. You can set and change the password anytime.
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  1. Flexible Access Control: You decide who gets access. Share the password with your team, clients, or specific user groups. It's perfect for internal documentation, client-specific guides, or any content you want to keep private.
  1. Seamless User Experience: When visitors arrive at your password-protected help center, they'll see a clean, professional login screen. Once they enter the correct password, they'll have full access to your help center content.
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  1. Maintain Your Branding: The password protection page respects your help center's design settings. Your logo, colors, and styling will be consistent, providing a seamless brand experience.
  1. Security First: We've implemented robust security measures to ensure that your password-protected content stays safe. The password is encrypted and handled securely at all times.
This feature is ideal for companies with sensitive information, those providing exclusive content to paying customers, or anyone who needs to control access to their help center. It's just one more way Synced.so is helping you manage your knowledge base effectively and securely.
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